Luis Navarro
Co-Founder & Director
After over 10 years spent in technology sales and marketing consultancy with a range of household-name businesses, such as TalkTalk, Centrica and Sodexho, Luis launched totality services in London with co-founder Pedro Martins in 2008.
Keen to add value and exceed targets wherever he’s worked, Luis naturally drives the company’s business and growth strategies. This role ranges right from lead generation across multiple channels to a hands-on role in the end-to-end sales process, including technical discovery sessions and proposal delivery. Luis is also responsible for the financial wellbeing of the business.
With a BA Honours in European Business from Oxford Brookes (1998), a BA Honours in Business Administration from the University of La Rochelle (1997) and a Goldman Sachs 10k Small Business Programme Graduate (2020), Luis fully utilises his education alongside his commercial experience to help drive the customer care excellence the company is renowned for.
This is clearly demonstrated by the way Luis, along with Pedro and Charlie, has made totality services the highest rated managed IT support company in London, based on client reviews.
A keen walker and traveller, you also often find Luis at Craven Cottage, watching his beloved Fulham FC, where he is a season ticket holder.