There is a limited amount of shelving space in the Bellarine Grovedale Vet practice waiting room to display all the items that veterinarians endorse, so in the past, vets have recommended to head to the local pet shop to purchase certain items for their pets. This can be particularly confusing for the pet owner, as there are often different brands available for sale and sometimes untrained staff in pet shops can lead to a misunderstanding about the way a product works and poor advice. One particularly confusing area of concern is that of parasite control.