'iCube Office' solution enables an instant face-to-face contact with the right person online . It would also retrieve and display all emails and documents shared between them on both computers. License is based on number of users, but any number of customers can be added with a customer id linked to a customer relations officer within the company. 'It cannot get faster than this', said Mr. John Martyn, Marketing Director at Owtsar. ( http://www.owtsar.co.in ) A face-to-face meeting makes sense only when records are available for reference, he added. If the CRO is not available the Customer can opt to discuss with any other person within the organization.