The telecommunications services industry is one of the fastest growing industries in the business world. Telecommunications services are offered by telecommunications service providers for the purpose of sending and receiving messages through electronic devices. Services include phone internet access, email, text, television, radio and fax. Telecommunications services have a robust global market presence, with the mobile services segment comprising a large chunk. Telecommunications services have proved very beneficial for businesses as they facilitate effective communication with their customers and help establish a healthy relationship with them. Telecommunications services are also beneficial for the employees as they enable easy transmission of data and provide efficiency and flexibility. The smartphone, a key application of the rapidly growing mobile telecommunication, includes an extensive range of applications and functions. The various types of mobile services are the internet, networking for home, networking for business, phone, television, etc., of which the phone and internet are the fastest growing services. Some disadvantages associated with the telecommunications services market are security issues and equipment expenses among others.