ReleaseWire Connect

Healthcare facilities are becoming more and more focused on enhancing the patient experience, as proven by the research findings presented in the Beryl Institute's 2015 State of Patient Experience report. Patients who are provided with poor-quality bed linens may have a negative perception of the medical facility at which they are receiving treatment. ImageFIRST Las Vegas, a premium provider of medical scrubs in Las Vegas, centers its laundry services on helping their customers improve patient satisfaction by supplying them with bright white linens and towels.

ImageFIRST Las Vegas demonstrates their dedication to providing the same quality of care to the healthcare facilities they serve as the healthcare facilities do for their patients by providing them with extraordinary customer service, which is conducted throughout their company operations. When medical healthcare centers in Nevada need rental, delivery and cleaning services for robes, gowns and linens they can depend on, they can turn to ImageFIRST Las Vegas for services that are not only remarkable, but that exceed the expectations of the industry. Compared to other medical laundry providers, ImageFIRST Las Vegas works and communicates with their customers using unique customer service practices.

Communication is important in the healthcare industry because it helps build strong relationships between caregivers and their patients. Healthcare practitioners aim to meet the needs of their patients more efficiently through open communication channels within their culture and amenities. When the patient's needs are met, it enhances their perception of the healthcare facility and allows them to have a positive experience during their treatment. Applying similar concepts, ImageFIRST Las Vegas operates with effective communication methods throughout their services, basing their linen rental and laundry services around good communication practices that provide excellent customer service.

As a result of the Patient Protection and Affordable Care Act of 2010, the healthcare industry has become much more competitive, as more Americans are now able to visit outpatient facilities in non-emergency situations, with more options available to them. In turn, in an increasingly competitive environment, healthcare facilities are increasingly focusing patient comfort and satisfaction. Outpatient medical centers strive to provide their patients with a comfortable experience and reassuring environment, especially for those who must undergo a difficult and challenging procedure. A major aspect that affects the comfort of patients is the medical garments they are provided with during their visit, such as gowns. To help enhance the patient's experience, ImageFIRST Las Vegas offers healthcare facilities their premium Comfort Care line, which is comprised of high-quality, exceptionally soft robes and gowns.