
?Social Media Monitoring Software provides functionality for listening, tracking and gathering relevant content across wide ranges of social media. Social media monitoring products are used by social media, marketing and communications teams to identify trends, track competitors and understand customer sentiment. This software can be used by researchers to gain information on social trends or by media outlets to identify breaking news. This software also keeps business owners aware of all online conversations happening around their brand, service and provides executive insights including trends, keywords discovery, automated sentiment analysis and influence scoring.