
The parcels market has continued to grow in most countries in spite of the recession. A key factor has been the growth of home shopping. This has acted as a spur to innovation – in promoting the development of processes to improve the delivery experience, from defined time-slots, to text messages to the establishment of chains of parcel shops. Home shopping growth looks set to continue, creating further opportunities for those companies which are able to deliver the quality and range of services that the market requires. In this environment industry consolidation has continued with the major networks continuing to make add-on acquisitions to fill geographical and service gaps – although the EU acted to prevent the major deal that was recently in prospect: UPS's proposed acquisition of TNT, on competition grounds. European Parcels: Market Insight Report provides an analytical overview of the European Parcels market. It attempts to portray accurately the market structure, size, growth, trends and competitive landscape.