Business Process Management (BPM), Cloud, Mobile, and Patterns: Market Shares, Strategy, and Forecasts, Worldwide, 2014 to 2020. The 2014 study has 625 pages, 241 tables and figures. Worldwide markets are poised to achieve significant growth in the cloud computing realm. As people move to cloud computing and use their smart phones and tablets to access apps, exception management of business process becomes a significant aspect of doing business.