PTP, a leading provider of one-of-a-kind personal and professional training courses, offers intensive and interactive customer care training to its clients and their employees. Their customer care training course range from the basics of customer care to highly advanced levels, including training in incoming and outgoing calls, customer service skills, dealing with difficult customers, advanced customer service for the public sector, dealing with incoming calls positively, enhancing the visitors experience, how to say 'no' and retain customer satisfaction and many more. PTP has an expert group of professionals who deliver customer care training courses across the various locations of the United Kingdom, including London, Birmingham, Leicester, Bristol, Leeds, Manchester, Edinburgh, Aberdeen, Newcastle, Oxford, Exeter and many more.