
According to the BPO Business Analytics market report, one of the major drivers for this market is Rising cost pressure to maintain in-house IT systems. Globalization has resulted in labor arbitrage, and this is shifting business processes to less expensive locations. Labor arbitrage is considered to be one of the prospective benefits of BPO and knowledge process outsourcing (KPO) processes. Firms that incorporate an outsourcing strategy need not invest in resources or worry about handling their limited available resources. Outsourcing of data analytics processes helps them gain access to skilled talent and advanced analytics technologies in another country while maintaining a lean workforce. Client firms can develop an economical cost structure as they need not pay for extra office space, hardware, equipment, or specialized talent. In addition, they require fewer investments for in-house staff training. Thus, outsourcing enables client firms to focus on their core competencies and obtain a competitive edge in the market.