
Health care is one of the notable, rapidly growing industries globally. It includes various segments such as medical devices, pharmaceuticals, information technology, and services, all of which are developing at a fast pace. Today, the health care industry is under immense pressure to deliver high-quality medical care owing to an increasing demand for better facilities and services from patients around the world. But it is also rife with the omnipresent threat of increasingly expensive delivery of quality services. Although constant efforts are being taken by health care providers to reduce costs by eliminating waste and improving their operations, often the chief aspect of supply chain, which is responsible for an estimated one-third of all the operating costs, is missed out. The health care supply chain involves three main groups: producers (manufacturing companies), purchasers (wholesalers and distributors), and providers (hospitals, pharmacies, and clinics). Currently, the supply chain is facing major problems in terms of delivering services on time, because the fact that every part of it works independently, and not as a collective system, creates a misaligned network. This has led to a gamut of solutions to automate and streamline the process, increase savings, and reduce costs. The inclusion of e-commerce solutions leads to the elimination of error-prone manual processes from the supply chain, resulting in increased profits with reduced process costs.