A survey of over 16,000 plastic surgery customers conducted by the Real Ratings Group found that 96% of aesthetic consumers say online reviews are important in choosing a doctor for a cosmetic procedure. They also found that patients were 32% more likely to schedule their surgeries at the initial consultation if they had read prior reviews. Columbus, Ohio plastic surgeon Dr. K. Roxanne Grawe is among the most-reviewed and most-favorably-reviewed doctors in the state.