
Performance management (PM) is a set of activities that ensure goals and objectives of an organization are consistently met in an efficient and effective manner. The primary aim of performance management is to evaluate the performance of any employee, a department, organization, or even a process that develops a product or a service. With technology advancements, software solutions for performance evaluation known as performance management systems have witnessed unprecedented demand globally. Performance management systems offer flexible and continuous evaluation platform for self-improvement. These systems consists of basic principles such as performance review cycle, performance improvement plan and human resource specific professional practices. Performance management systems have its application across various end use industry verticals including, government, manufacturing, healthcare, retail, IT and telecom and media among others. Moreover, they are used in consulting companies, banking sectors, financial and insurance (BFSI) institutions.