Maulik Shah - CRMJetty

8 IT Self-Service Success Tips

Offer choices, support mobile access, invest in knowledge base, understand the customer journey, expand self-service capabilities, and most importantl

Guide to Partner Portal Best Practices

60-65 percent of partnerships fail due to unrealistic expectations, failure to understand objectives, and lack of communication. Read our article to k

Web Portal Software – A Guide [2021 Edition]

It clears the difference between portals and websites and explains all about portal types, features, advantages, development steps, and cost, etc.

Help Customers Help Themselves with Self-Service

Make your help-center more discoverable and offer accessibility and clarity. Implement a proactive approach to improve customer experience.

Customer Service Types, Examples, and Tips for 2021

Customer service is essential for business success in 2021. Learn what those services are and how you can get the best out of them.

7 Best B2B Customer Experience Examples

We already know about Amazon, Cisco, VMWare, and Nationwide. Here's how other brands are delivering excellence.

Your Ultimate Guide to B2B Vendor Portal

A B2B vendor portal is the key to overcome all the challenges you face in vendor management and bring more efficiency to your vendor management system

Corporate Web Portal Development: Importance, Objectives, Steps, and More

A corporate web portal is the key to ensuring optimized business processes within the organization and streamlining communication within and outside t

B2B Portal Development: All You Need to Know

Looking for a way out of the mess of manual management of your B2B business processes? B2B portal development can be the right choice for you. Learn m

Salesforce Donor Management: All You Need to Know

Donor Management is an important facet of daily operations for a nonprofit organization. Learn how Salesforce Donor Management software can help manag