ReleaseWire Connect

2017 was declared the Year of Ecology in Russia. The state put issues related to environmental protection at the top of its priorities. Thanks to this initiative, an increasing number of eco-schools, eco-initiatives and eco-volunteers have started cropping up around the country, and citizens are learning more than ever about ecological and environmental issues. In other words, corporate eco-activities are now being implemented in the context of the country's general environmental policy.

All companies which seek to grow their business are using advanced technologies. There is ever more information, and they need to be flexible and able to change quickly: not only changing the services they provide to their customers, but also transforming internal processes, making them more mobile and dynamic.

We conduct the annual internal employee engagement survey. Recent results showed that 85% of employees are willing to recommend ICL Services as a preferred employer.

In the 1980's, Professor Noriaki Kano invented a model that reflects the relationship between product qualities and customer satisfaction. He defined three categories of product qualities: basic, performance, and excitement. And then he explained how these or other qualities increase or decrease satisfaction from the use of the product.

According to the Russian economic crime survey 2018, prepared by PwC (PricewaterhouseCoopers), one of the largest consulting companies, the most widespread economic crime is illegal misappropriation of assets. It is followed by bribery and corruption. Procurement fraud takes third position. Anticorruption efforts are being taken everywhere, but they have failed to reduce the amount of such crimes so far. This tendency is not typical for Russia but for the rest of world as well where the share of abusive practices among top managers of companies has increased in recent years.

In 2018, it is very strange to ask questions like "Should a company be socially responsible?" or "What does the company get from this?" The experience of hundreds of companies, from Gazprom to Nestle, shows that your responsibility to society is a prerequisite for long-term and sustainable success.

Over the past four years, Russia has been suffering from a difficult economic and political situation. About 50% of the companies that took part in the survey of Zircon research group, PricewaterhouseCoopers, Donor Forum and CAF Russia have ceased to support charitable organizations or minimized their financial contribution to charity events.

All companies which want to develop their business use advanced technologies. Digital technologies are rapidly developing, and today there is nothing unusual about augmented reality, the Internet of Things, and other smart areas. Information volumes are growing, companies are searching for ways to adapt to changes, not only revising the set of services they provide to their customers but also transforming internal processes, making them more mobile, dynamic, and innovative.

Until 2012, Russia's environmental movement had been spontaneous. In 2012, the government increased the priority of environmental issues by publishing "Foundations of Government Policy in the Sphere of Environmental Development of the Russian Federation to 2030". This emphasized the environmental contribution of government bodies, environmental organizations, societies and companies.

Transnational corporations (Fujitsu, Nestle, etc.) build their businesses based on corporate social responsibility (CSR) principles: They create clear policies, apply them in production and monitor conformity, Why? Possibly, because "business can only flourish in societies in which human rights are respected, upheld and advanced" (Paul Polman, CEO, Unilever).