Zion Market Research has published a new report titled "Artificial Intelligence (AI) Market for CRM by Application (Customer Service and Support, Marketing, Sales, and Other Applications), by Technology (Machine Learning, Natural Language Processing, Context-Aware Computing, and Image Processing), by Organization Size (Small and Medium-Sized Enterprises, and Large Enterprises), and by End-users (BFSI, Healthcare, Manufacturing, Retail, IT and Telecommunication, Media & Entertainment, Energy and Utilities, and Others End-users): Global Industry Perspective, Comprehensive Analysis and Forecast, 2017 – 2024". According to the report, the global AI market for CRM accounted for USD 11.42 billion in 2017 and is expected to reach USD 123.28 billion globally by 2024, growing at a CAGR of 40.19% between 2018 and 2024.