American Education Services or AES is a student loan servicer. It is the only company that services the Federal Family Education Loan Program (FFEL) by collecting and tracking payments. The organization operates under the Pennsylvania Higher Education Assistance Agency (PHEAA). The federal government of the US stopped issuing FFEL loans as of June 30, 2019, so American Education Services now handles only the existing loans. PHEAA is one of the major providers of student loan services. PHEAA provides student loan services nationally through FedLoan and American Education Services. While Fedloan and American Education Services are sister companies, they are different student loan servicers that operate separately from each other. AES manages PHEAA’s portfolio of private student loans and federal student loans through the discontinued FFEL program. While FedLoan servicing, on the other end, services student loans that are federally owned, including Direct Student Loans. You can also apply for loan refinancing at the AES. You can get lower loan interest rate through refinance. If you’re having trouble making payments, you can also apply for a longer-term of repayment to decrease the amount of money you have to pay every month.