CustomerBliss works with the world's largest companies to transform customer leadership. The end result? A company that customers love and can't live without. Jeanne Bliss, CEO and founder, was the former Chief Customer Officer of five consumer powerhouses: Lands’ End, Mazda, Coldwell Banker, Allstate and Microsoft. She has coached over 50 chief customer officers from blue chip companies and led Chief Customer Officer boot camps around the world. She is the author of Chief Customer Officer: Getting Past Lip Service to Passionate Action, read by more than 60% of all new Chief Customer Officers.