Plumb5 is a product of Decisive Analytical Systems Pvt. Ltd., Founded in 2010, this Bangalore-based company develops and builds innovative products for marketers and organizations to improve their customer experience in real-time. The product framework helps companies knit the digital opportunities and engagements to interact seamlessly with their customers across the web, email, social media, online and offline events, video, e-commerce storefronts, mobile devices and a variety of other channels.