The Sage Generic COM Error occurs when you are trying to send email documents from Sage Accounts. This normally happens because of an error in the Microsoft Outlook update or due to environmental settings. You should check the email settings and use a compatible version of Microsoft Outlook to fix the error. If you need more advanced troubleshooting steps, you can always call the Sage customer support number and ask for additional technical assistance to fix the Generic COM Error in Sage 50 Payroll Software