CSR24 and TAM Now Sync to Free up Agents’ Time for More Customer Service
As more independent insurance agents accommodate customers who want direct access to their own policy information and insurance forms, a new automated function makes it easy for agents to track and report on all activities initiated by policyholders.
Insurance Carriers Answer Call for Real-time, Round-trip Rating
Report says agents appreciate allies in ‘war on keystrokes’
2010 Outstanding CSR Made Technology Leap to Award-winning Performance
In four short years, Kelly S. Whitener jumped from shuffling papers as a customer service representative in an unautomated insurance agency to garnering national acclaim as the 2010 Outstanding CSR of the Year for her work at an agency on Inc. Magazine’s 2009 list of fastest-growing privately held companies.
Applied Systems Well-represented Among ‘Most Powerful in Insurance’
The annual list of North America’s most powerful insurance people once again includes the chief executives of insurance technology company Applied Systems and the international user group for Applied Systems solutions.
Applied Systems Honored As Best Practices Study Sponsor
Applied Systems is among four insurance industry vendors and 12 insurance companies recognized recently for sponsoring the 2010 Best Practices Study conducted by the Independent Insurance Agents & Brokers of America (IIABA) and Reagan Consulting.