Call Criteria

Outsourcing Call Monitoring and Quality Assurance for Standardized Measurement and High Success Rates

Call Criteria is the center for Quality Assurance that offers third party call monitoring and QA services. Maintaining accuracy is very crucial for the business operations in any call center. And that is why they have a different wing or a department to take care of the QA needs. However, given the call volume, it is next to impossible to achieve significant results that too with limited in-house support. That is where Call Criteria steps in as a third party call monitoring and quality assurance agency. Started in 2012, the company has worked with some of the largest call centers from across the globe. Their customized software keeps changing with every call center and is designed to improve the accuracy and efficiency of that particular business.

Quality Monitoring and Call Evaluation Services by LA's Top Center for Quality Assurance

Call Criteria is the center for Quality Assurance that offers third party call monitoring and QA services. Maintaining accuracy is very crucial for the business operations in any call center. And that is why they have a different wing or a department to take care of the QA needs. However, given the call volume, it is next to impossible to achieve significant results that too with limited in-house support. That is where Call Criteria steps in as a third party call monitoring and quality assurance agency. Started in 2012, the company has worked with some of the largest call centers from across the globe. Their customized software keeps changing with every call center and is designed to improve the accuracy and efficiency of that particular business.