Coefficients Co. Ltd. Announces Transition from Being a BPO to a KPO Service Provider
First pioneered by Indian service providers, Knowledge Process Outsourcing (KPO) has considerably achieved global impact. It has undeniably surpassed both the Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) sectors when it comes to providing greater value-added services and revenue margins. To date, the KPO vertical is now imposing extensive interest in both private and public sectors making the Philippines one of the top destinations when it comes to providing KPO services.Already Outsourcing Above and Beyond Voice: Why Coefficients Co. Ltd. Chose to Capitalize on Knowledge Processing Long Before Today's Rise of KPO
The Philippines' status as a BPO destination of choice precedes its reputation. Already outshining, long standing competitor India as seen in Tholons 2016 Top 100 Outsourcing Destinations, the Philippines has come a long way from its humble beginnings in the outsourcing game to actually dominating it in just a span of a decade and a half; though, Bangalore, India is still number 1 in the list. There are a number of factors as to why the Philippines climbed up so fast to the top of the list of outsourcing capitals: government support, low cost of living, and easy access to young and educated workforce with a strong fluency in neutral English accent. But it is also here why the growth stutters.