ReleaseWire Connect

Krishnan’s appointment as sales leader and strategic additions to the management team prepares Consilium for the next stage of growth launched last year with the introduction of JAFCO Asia as an investor in the business.

Consilium Software (“Consilium”), a leading Unified Communications solutions company, headquartered in Singapore designed and delivered Genesys Contact Center solution to Bharti AXA

JAFCO’s investment will be used to accelerate Consilium Software’s UNI™ product development for Unified Communications and contact centers, launch a Managed Services Platform, and expand geographic footprint.

Consilium Software has been recognized by Alcatel-Lucent as the New Market Breakthrough Award winner for Genesys contact centers at the Genesys Asia-Pacific & Japan Partner Forum held in Chiang Mai, Thailand

Consilium Software completes Interoperability Verification Testing (IVT) of Consilium UniAgent™ under the Cisco Developer Network (CDN) program. The Consilium UniAgent™ and Consilium UniInsight™ solutions have been developed and marketed as a helpdesk-focused offering for Cisco Unified Contact Center. Both solutions have been proven in successful production usage for several months.

Consilium Software’s Overseas Sales & Marketing Office in Toronto, Canada will be the liaison point to grow its presence among partners and customers in the region. Wilson’s initial focus will be on increasing sales coverage of Consilium’s UniTM products and leveraging an advanced UC and contact center professional services portfolio.

Consilium Software, the Unified Communications software company specializing in solutions for enterprises and contact centers, today announced the launch of UniHealth™, an element of its UNITM suite of solutions to transform business processes. UniHealthTM is Unified Communications for healthcare, a solution which combines voice, collaboration and multimedia capabilities to improve patient service and make efficient use of expensive human resources. The solution can be readily applied to telemedicine applications, where medical information is transferred via telephone, the Internet or 3G video networks for the purpose of consulting.

Achievement recognizes Consilium's qualifications to sell, design, implement and support Cisco CVP solutions for distributed and centralized enterprise contact centers

Consilium Software, the Unified Communications software company specializing in solutions for enterprises and contact centers, today announced a new version of UniAgent™, an element of its flagship UNI™ software suite, that allows contact centers to rapidly and cost-effectively deploy multi-level integrations with CRM & helpdesk applications. UniAgent™ has pre-built CTI & CRM connectors that provide the ability to integrate and exchange data with existing business applications, enabling customers to gain true business value from the move to Unified Communications.

Consilium Software, the Unified Communications software company specializing in solutions for enterprises and contact centers, today announced that it has once again achieved the designation of Cisco Systems’ Authorized Technology Provider for Unified Contact Center Enterprise (ATP-UCCE.) This status recognizes Consilium as having fulfilled the training requirements and program prerequisites to sell, deploy and support Cisco Unified Contact Center Enterprise solutions.