Overview Details Press Releases Multimedia Locations People Groups This feature is available to journalist, bloggers and other members of the media. You must be logged into ReleaseWire to take advantage of this service. Login To ReleaseWire or Create An Account Enhanced Customer Satisfaction Improves Customer Retention and Profitability at HotelsPosted on Thursday, September 09, 2010 at 8:04 am CDTThe challenge has always been to provide guests with a delightful experience, get them to talk about it and come back to the hotel time and again.Source: Digital Horizons