2020 proved to be a tumultuous year for professionals in the logistics and technical operations industry, as the coronavirus pandemic directly impacted the movement, storage, and flow of goods through borders. Plus, travel restrictions crippled the air transport industry and consequently placed intense pressures on shipping and road freight. Despite the unprecedented challenges faced, many in the industry are keen to ensure that plans to make practises more sustainable will still go ahead, such as plans to reduce carbon footprints and ensure ethical and sustainable supply chains. In order to establish a successful benchmark, category managers will be working to obtain more reliable results from suppliers whilst others will be placing pressure on the industry to adopt more sustainable practises throughout the year.