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The cloud infrastructure is a perfect fit for the manufacturing company with a mission to dominate the competition. For starters, the use of cloud ensures that savings will be realized compared to the on-premise software solutions. But more than the price, the cloud-based software facilitate the easy transfer of data and the executions of manufacturing processes. Here are other top-tier benefits that a manufacturing business can get from a move to cloud erp.

Customer Relationship Management (CRM) software is the key tool for an organization to manage its interactions with clients, both current & potential ones. Now cloud computing is marching his way to take over traditional CRM implementation. How about other business software?

The latest tweak on CRM is called social CRM, considered by many business managers as an even more important business tool. It has been said that social CRM is the reason why their businesses have grown through the years, and other businesses too can take advantage of social CRM especially in the aspect of boosting sales and productivity. Here’s a quick look at what social CRM is, and what makes this different from the basic CRM.

Right now, companies connect with customers through varied channels including call centers, business development agents, Internet, service personnel and sales person. Call centers are represented by customer service representatives providing substantive and complete information to customers. And in all these solutions, the CRM makes it work.

Cloud computing is now the trend as more companies are tapping into this technology instead of relying solely on the in-house server. There are top reasons of course why there’s a sudden shift in preference, and it’s not overnight that chief executive officers have decided that it’s time for them to embrace the Customer Relations Management (CRM) software.