"Only in LA…" as the saying goes. Studio City based, Flood Brothers Plumbing, recently started deploying, a new service that could be best described as "WHITE GLOVE hand holding" for their customers that neither have the time nor the inclination to wait on the phone to talk to their insurance company. "Let's face it…" chuckles Flood Brothers Plumbing President and CEO Giovanni Longo, "This is LA. Although, to be fair, I think any of us would rather not wade through phone trees, waiting for hours to talk to their insurance claims rep and then have to fill out pages upon pages of paperwork… if they can help it."