ICL Services

Komos Group LLC: ICL Services' Case Study

LogoKOMOS GROUP LLC is one of the largest agricultural holdings in Russia with a full-scale production and sales cycle. It unites food-producing businesses. The portfolio of KOMOS GROUP includes Selo Zelenoe, Molochnaya Rechka, Dalnyaya Usadba, Toptyzhka, Kungurskiy Meat Processing Plant, Villa Romana and other brands.

Second Year with Working Remotely: ICL Services' Experience in Coping with Information Security

LogoOne of the most important factors in ensuring corporate information security is the level of digital literacy among the staff. The importance of this factor became especially salient in 2020. As the Covid pandemic spread, most companies had to transition to remote working within a very short timeframe and today, some employees have been working remotely or in a hybrid mode for two years.

Planning a University's IT Infrastructure: ICL Services' Case Study

LogoKalashnikov Izhevsk State Technical University has 64 departments and 8 educational buildings.

Pandemic vs Businesses: How Companies Protect Their Employees' Right to Health

LogoThe Covid-19 pandemic has posed a significant threat to one of the fundamental human rights: the right to physical and mental health. Protecting this right was the job of not just the WHO and the state but also of every single company capable of taking concrete steps in protecting the health and well-being of its staff.

ICL Services Presents the New Stage in the Evolution of Smart Assistant

LogoThe automatic smart assistant developed by ICL Services to optimise the provision of IT services has undergone a number of innovative changes in 2021. Making use of modern machine learning technologies, the automatic smart assistant offers a broad range of functions today, but as time and use in practical applications have demonstrated, there is always room for improvement.

Optimizing the Technical Support: Lean Practices in ICL Services

LogoEvery year, more and more information technologies emerge and the number of ways to manage business processes grows accordingly. Services are constantly becoming more and more complex and people can hardly be surprised anymore: drones are delivering groceries while car-sharing and autonomous vehicles are becoming increasingly common sights on the streets of major cities.

ICL Services and the Environment: Spreading the Green Practices

LogoProtecting the environment is no longer a fashionable trend but rather a pressing need without which our planet, or rather, our species, may not be able to cope with climate and environmental disasters. It's good to know that more and more companies are joining environmental protection initiatives and making their contribution to environmental protection efforts. ICL Services and its staff are at the forefront of environmental initiatives and are adopting green practices at work and at home in earnest.

Step by Step: ICL Services' Processes Throughout the Entire Employee Journey

LogoIn 2021, ICL Services turned 15. In this time, the company has grown from a 2-person startup to a team of 3,000 people, becoming one of the largest IT services companies in Russia, working with clients in more than 30 countries. A key factor in this successful growth has been the use of the best labour relations practices throughout the entire employee journey through the company.

TOC-Automation — A New Tool for IT Support at the Highest Level

LogoAutomating the routine tasks of supporting IT infrastructure is an important area that allows IT companies to offer businesses better quality of service. Automation systems take over a number of routine tasks and free up the time and resources of human technicians so they can attend to more important issues.

Halva Automated Parcel Lockers

LogoSince 2020, ICL Services has been cooperating with a large network of Halva automated parcel lockers for storage and release of goods in large stores. The Company operates in more than 75 cities in Russia.