Raising confidence and productivity levels for IT teams Isolation IQ launches an online education course that takes the guesswork out of troubleshooting. The course provides 16 lectures and 2.5 hours of content education that elevates the skill set of every member of a manager’s technical team. Providing training for a process with specialized procedures, the online course helps technicians learn how to identify problems at their core. Noel Temena, Founder of Isolation IQ said of the IT training course, “Too many times technicians focus on fixing the problem rather than identifying it. Depending on their skill set, they often go on an exploratory process that’s too often guided by emotional reactions. That tact is nearly impossible to manage. With our online course we give managers and their teams the tools they need with a more standardized approach.”