Jitbit Launches Live Chat Web Support Software for Websites
The internet is becoming a more and more common replacement for bricks and mortar shopping, owing to the convenience of being able to get most items when people remember they need them with the added convenience of having them delivered directly to their homes. However, online purchasing of products and services lacks the personal interaction and expert help one can get when visiting a bricks and mortar establishment. High end companies use live chat support to provide customers with the same helpful and friendly advice they would get in store, helping to close more sales. Jitbit Software, the creators of a well known hosted helpdesk app has launched a live chat software app for websites to help even freelancers provide this same level of service.
Jitbit Announces Android Client for Web-Based Helpdesk Used by Major Brands
Online helpdesks are now the go-to method of support for most companies, as they are a low-cost way to provide high quality service to customers. Those companies interested in providing the best possible service make it easy for support agents to help customers in need with feature-filled helpdesk programs like Jitbit Helpdesk. Jitbit's client list includes global brands Siemens, HP, Intel, Vodafone, Oracle, Hitachi and more. They will all be able to provide better, more rapid-response support than ever thanks to the new Jitbit Android client that allows support agents to stay active on the move.