Posted on Tuesday, July 02, 2013 at 9:30 am CDT
An increment in revenues is only possible when customers are satisfied. A disgruntled customer will not take long to switch loyalties if his complaints are ignored or given a cold treatment. Customers who encounter issues have to be treated with care.
Source: LiveHelp
Posted on Monday, July 01, 2013 at 6:15 pm CDT
The primary objective of every online website is to increase sales. Therefore it is very important to understand the customer’s needs, and address their grievances effectively. Majority of the times customers are offended because the solutions they receive are either temporary or incomplete.
Source: LiveHelp