ReleaseWire Connect

There is but a rising interest in innovation along with the increasing number of companies and organizations performing their own research and development projects in the light of bringing success to a wide range of products and services. Organized Feedback, a developer of innovation management systems, explains here the direct relationship of research and innovation and how the two are crucial for creating comprehensive and robust systems pivotal to the growth of companies and organizations.

“We were looking for an idea management system that was cost effective, quick to setup, required minimal training to use and could be accessed securely by the whole company. The OrganisedFeedback solution was perfect - with minimal involvement from our own IT Department we had the forum up and running within 2 weeks of the selection meeting. A week later we had 67 new ideas; 115 in the first month. A year on and we are at 212 and counting!”

Optimizing the capabilities of a business is not as easy as one, two, three. Voice customer analytic s plays a pivotal role. Putting all business objectives in equilibrium, specifically capitalizing on customer satisfaction and boosting returns while curtailing expenditures to further improve customer experience, is but a challenge.

In a recent study conducted by Leeds University Business School, several academics and businesses all over Europe and were brought together to investigate on open innovation and how these companies intermingle with people beyond their business while trying to innovate. The aim of the research is to enhance the understanding of open innovation to boost economic development in Europe.