Petra Cephas Says Customer Interaction with Less Technology Makes Better Business
Although Petra Cephas, a mortgage broker, appreciates technology and the many ways it has proven to build the bridge between a company's customers and providing great service, his company is considering on not having their mortgage process services rely on technology use such as apps or through their website. He stated recently that, face-to-face meetings should be requested as the mortgage experts of Petra Cephas work on their customers' mortgage processes.