Marvin Dunham, General Manager and Mel Chapman, Quality Assurance Manager at Plymouth Tube’s Salisbury, Maryland Mill was honored to present at NASA’s March 16-17 Quality Leadership Forum. The presentation consisted of the quality self-disclosure issue Plymouth Tube Salisbury experienced in 2008 and the recovery and continuous improvement efforts that followed at Salisbury. In 2008, the new management team at the Salisbury Mill discovered that certain testing of stainless steel tubing to aerospace specifications had either not occurred or was performed incorrectly, and that mill test reports had been sent to customers falsely stating compliance to expected testing. As a Plymouth Tube Salisbury customer, NASA’s White Sands Test Facility asked Dunham and Chapman to speak at the Quality Leadership Forum regarding Salisbury’s journey; specifically, how they were able to successfully overcome concerns, ensure proper testing, and continuously evolve their quality and production systems.