Promero, Inc

Promero's New Partnership with PossibleNOW Will Help Clients Mitigate Consumer Privacy & TCPA Compliance Risk

LogoPromero, a leading provider of hosted call center software and predictive dialing solutions, today announced that it has signed a referral partner agreement with PossibleNOW, the leading provider of customer engagement and enterprise preference management solutions. Atlanta-based PossibleNOW offers a suite of technology solutions and data verification services designed to help companies comply with Federal consumer privacy regulations and avoid the rising tide of class action lawsuits filed in relation to the Telephone Consumer Protection Act (TCPA).

Promero Announces Phone CTI Integrations with Industry Leading CRM Software Solutions

LogoPromero, a leading provider of hosted contact center software, today announced that Promero Call Center powered by Enghouse Interactive will offer CTI connectors to industry leading CRM solutions. The list includes Advolgix, Adpto, Close.io, CloudCC, DealerTeam, DealerTrack, Salesforce Desk, Financial Force, Freshdesk, Google Apps, HubSpot, ImproveIt 360, Infor, Infusion Soft, Insightly, Jobscience, Marketo, Microsoft Dynamics, Office 365, Navatar, NetSuite, Oracle Sales Cloud, Propertybase, ReThink, Salesforce, SalesforceIQ, SAP, SmartOffice, SugarCRM, TargetRecruit, Zendesk and Zoho CRM.

Promero Announces Cloud Call Center Software v7.2 Launch

LogoJune 15, 2016 Promero, a leading provider of hosted contact center software, today announced the product launch of Enghouse Interactive's Contact Center: Service Provider (CCSP) 7.2 software for its cloud contact center software solution. Promero Call Center Omni Channel gives organizations the means to dramatically impact customer service including full multi-channel communication with customers, Skype for Business integration, complete open source API integration, and deployment options of pure cloud, hybrid and private pod configurations.

Promero Call Center Powered by Enghouse Interactive Announces CTI Integrations with 32 CRM Software Solutions

LogoPromero, a leading provider of hosted contact center software, today announced that Promero Call Center powered by Enghouse Interactive will offer CTI connectors to 32 of the top CRM solutions in the industry. The list includes Advolgix, Adpto, Close.io, CloudCC, DealerTeam, DealerTrack, Salesforce Desk, Financial Force, Freshdesk, Google Apps, HubSpot, ImproveIt 360, Infor, Infusion Soft, Insightly, Jobscience, Marketo, Microsoft Dynamics, Office 365, Navatar, NetSuite, Oracle Sales Cloud, Propertybase, ReThink, Salesforce, SalesforceIQ, SAP, SmartOffice, SugarCRM, TargetRecruit, Zendesk and Zoho CRM.

Promero, Inc. Announces New Partnership with Tenfold

LogoPromero, a leading reseller and hosting provider of call center and CRM software announced today that it signed a reseller agreement with Tenfold. Tenfold is a leading provider of cloud based solutions that enable companies the ability to integrate their phone systems and customer relationship management systems in a matter of minutes. The Tenfold platform instantly unlocks features such as click to dial, automatic call logging, call info popups and advance call analytics. Through this new partnership, Promero clients can now connect Promero Call Center powered by Enghouse Interactive with most major CRM systems.

Promero, Inc. Adds Cloud-Based Contact Center Solution Provider Five9 for 2016 Roster

LogoPromero, a leading reseller and hosting provider of call center and CRM software announced today that it signed a reseller agreement with Five9. Five9 provides everything needed to run a multi-channel inbound, outbound, or blended contact center, including a multichannel agent desktop, supervisor desktop to monitor and coach agents, live chat, social customer service, sophisticated management applications such as real-time and historical reporting, recording, workforce management, quality monitoring , out-of-the-box and custom CRM integrations, and much more.

Promero Announces Call Redaction Software for Call Centers

LogoPromero, Inc., a leading reseller hosting provider of call center software announced today call redaction capability as a hosted service utilizing its Eureka software from CallMiner. Eureka is a secure call redaction software that is independently PCI Certified. That certification is based on its most unique feature, redaction.

Promero Announced Today Skype for Business Enabled Call Center Platform

LogoPromero, a leading provider of hosted contact center software, today announced its latest features of its call center platform, Promero Call Center powered by Enghouse Interactive by adding the new business benefits with Skype for Business. Whatever the business requirements or environment, Skype for Business is compelling for any organization. The benefit is that everyone has access via web access, federated networks, and mobile devices. The multichannel – especially video is now available to all of the enterprise.

Promero Announces Referral Agent Channel Program for Cloud Call Center Platform

LogoPromero, a leading provider of hosted contact center software, today announced its latest expansion of its referral agent program to include its hosted call center software, Promero Call Center powered by Enghouse Interactive and any associated professional services.