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In–store kiosks have become a trend and continue to gain popularity as they cut down on costs and help businesses provide better services. In-store kiosks certainly speed up the pace of the transaction; however, businesses that include a human agent with kiosks incur more ROI. Why does this happen? A self–service kiosk only does as directed, whereas, an online agent can address specific needs and requests of the consumer, making them feel secure. The technology of an in -store kiosk has seen significant expansion as shoppers gravitate towards convenience and efficiency.

Some dealers will tell you cars won't be sold online. Consumers will tell you they wish they could purchase cars online. Notice the difference in the two sentences, dealers sell but consumers buy. Subtle difference, but critical distinction when considering the question. If you are in the cars can't be sold online segment, it may be better to ask the question another way.

Customer service has evolved significantly over the years from call centers with low-key technological approach to multi-channel call centers with evolved technological advances. With the emergence of cloud technologies and a need for an increase in customer engagement, every business needs to pay attention to the changing trends in the world of customer satisfaction.

Dealer Simplified and VeriShow today announced a partnership that will dramatically enhance automotive dealerships ability to wholesale pre-owned inventory and drive increase revenue while lowering transaction fees. This new partnership aligns Dealer Simplified strategy to optimize technology for their growing dealer base.

VeriShow is a real-time customer engagement platform. It provides companies with the needed tools to conduct significant and complex transactions online that requires agent involvement. Video chat is one of the platform's components which helps personalizing online engagement. "The ability to use video chat to communicate with customers helps companies grow their business" stated Yuval Moed, founder and CEO of HBR Labs, VeriShow's parent company. In an effort to introduce the technology to many businesses, last week, VeriShow announced the offering of a free video chat license per business. "Providing video chat HD technology for free to businesses is our way to say, try it at no risk" confirmed Yuval.

The Michigan Jewish Sports Foundation (MJSF) celebrates its annual induction of the 2015 Hall of Fame Class and pays tribute to the recipients in the 2015 Pillars of Excellence. The dinner and induction ceremony will take place on Tuesday, October 20th, starting at 5:00 p.m. at the Jewish Community Center in West Bloomfield, Michigan. Proceeds from the event will benefit the Stars of Tomorrow scholarship program, Maccabi Detroit at the JCC, and the Michigan Jewish Sports Hall of Fame. We are honored to have our presenting sponsors this year include Kenwal Steel and Quicken Loans.

The Verishow Telehealth solution is the ideal solution for health care providers as well as pharmaceutical companies that wish to interact in person with patients. Advanced Gastroenterology of Bergen County is a Professional Corporation owned and operated by five board certified physicians specializing in Internal Medicine and Gastroenterology. The practice resides in a suburb of New Jersey only 4 miles from New York City. The practice serves a multicultural patient population from every socioeconomic background. Medical practices are highly competitive in this area and patient demands are great. VeriShow was incorporated into the practice to offer a sophisticated technology solution to help improve patient access to the services. Rather than relying on telephone connection to gain entrance and schedule consultations, follow up visits, and procedures, VeriShow offered a platform via the website for patients and staff to text chat, video chat, and share content regarding registration, insurance eligibility, medical procedures, upcoming visits, diagnostic testing, and a variety of medical treatments. VeriShow quickly improved patient access and decreased endless phone calls that often left patients on hold and decrease access and satisfaction.

Online collaboration is a distinctive way of shopping for cars that complements the ways cars are purchased today. Startups like Carvana and Beepi allow consumers to purchase a vehicle online and have cars delivered to their homes. By promoting the business model as transparent, convenient and pressure-free, these startups are exploiting the stereo-type associated with the car buying process. Real or perceived, 46% of consumers questioned in a recent automotive consumer study indicated they would be willing to complete the entire process online. Today, every dealership can easily tap into this opportunity by adding an engagement platform that provides the tools to complete online transactions.

"Retrospect is a wonderful mechanism for examining one's past accomplishments and subsequently experiencing pride. However, retrospect pales in comparison to hearing the phrase "Dad I want to write a book about what I've learned from you and your career." – stated Paul Hack father and partner of Jay Hack in The Steady Club

The Motor City Tap Festival has become one of the county's top Tap Festivals to participate in during the year. Such notable tap dancers to come are; Chloe Arnold who has recently been highlighted on So You Think You Can Dance, Gregg Russell, Emmy nominated choreographer and has worked with such stars as: Bette Midler, Gene Kelly, The Nicholas Brothers, Michael Jackson, Gregory Hines, and Kenny Ortega, Native Israelis, Avi Miller and Ofer Ben are tap dancers, performers, teachers and producers. Their tap dancing experience spans on over 40 years, and coming back home to Detroit is Shelby Kaufman who has made television appearances tapping on both Sesame Street and The Steve Harvey Show as well as the Apollo Theatre, Lincoln Center, Jacob's Pillow, Symphony Space, and Detroit Orchestra Hall.