Nimsoft Announces Comprehensive Monitoring for SAP Environments
Automated Solution Helps Customers Optimise Service Levels across Physical, Virtual and Cloud Infrastructure while Minimising Technology Ownership Costs
CDC Software Announces New Cloud-based Collaborative Inventory Management Solution
i-Supply 7.6 adds supplier support, order management, low turn goods, forecast history and integration support to help suppliers cut costs, streamline processes and meet customer service goals.
Strong Sales and High Market Demand Underpin CDC Software’s Immediate European Expansion
Demand for proven CRM and customer complaint management solutions opens up pan-European revenue opportunities for successful UK business
CDC Software Calls for ‘Complaints Management Best Practice’ Processes As Ofgem Follows FSA in Drive for Improved Customer Service
Customer service executives agree that common processes are needed to ensure consumers, retailers and service providers benefit from well managed customer complaints