Recognizing how easy it is to fall into a pattern of constant communication during off business hours, Avanti has asked its employees to refrain from sending all forms of communication including texts, calls, and emails to customers, vendors and internally after 5 pm Eastern and before 8 am Eastern. The policy states that employees should create notes or drafts of ideas and hold onto them for distribution until business commences again. Avanti has built its reputation on providing top-notch service and as a result, emergencies and issues considered time sensitive are excluded from the policy.