V3D and Tunisie Telecom to Put Customer Experience in the Heart of 3G Service Quality Management
Tunisia national operator, Tunisie Telecom, signed an agreement with French company V3D to use EQual ONE solution for testing, monitoring, analysing and commercially launching its brand new 3G network. Tunisie Telecom is focusing its marketing strategy on customer experience management and service quality management for its 3G++ commercial launch on August 11th 2011. Tunisie Telecom wished to guarantee its customers a high quality of services through a customer experience management solution embedded directly on smartphones.
HAF Forms Strategic Partnership With V3D to Provide Integrated Network Quality of Service and Customer Quality of Experience Measurement Capability
HAF Consulting today announced the formation of a strategic partnership with Vision 360 Degrees (V3D) of Lyon, France. V3D develops sophisticated software applications for the measurement of network quality of service (QoS) and customer quality of experience (QoE) for wireless networks. The software consists of a smart-phone based application and a central analysis software suite.
V3D Acquires Sibyltel Technology and Launches EQual ONE Software Suite for Telcos
Acquiring Sibytel technology, V3D (Vision 360 Degrés) goes one step beyond on last mile mobile Quality Testing and Monitoring by upgrading its complete and most advanced software suite for Telcos: EQual ONE