XA Systems, LLC, is a Fairfax, VA-based IT management consulting and IT Service Management (ITSM) training organization serving commercial and private industry clients. Their ITSM training and certification services consist of best practice frameworks in the areas of Information Technology Infrastructure Library (ITIL), ISO/IEC 20000, COBIT, and RESILIA. In their ongoing effort to help clients better understand the benefits of ITSM, XA Systems, LLC, has published a series of articles about how to utilize ITSM to align IT investments to business objectives resulting in increased service quality at reduces costs. XA Systems, LLC is also pleased to announce that they have just published a new article that can be found on their website that discusses how the ITIL Service Strategy stage helps make businesses more competitive.