The Myers Group is a full-service healthcare improvement organization providing call center support, member engagement/outreach, surveys and research. The company is an NCQA-certified survey provider for the CAHPS®, CAHPS® PCMH, and Medicare HOS survey, and a CMS-approved Medicare CAHPS® survey provider. The Myers Group has been a leader in healthcare services since 1993, employing expertise and innovation in survey design, call center support, data collection, analysis and reporting.