It all began with a conversation. A conversation over ten years ago that resulted in Dave Knowles (TopBuilder’s Founder) to say, “enough is enough.” From that moment on, Dave took it upon himself to create a custom software solution to solve the unique problems construction companies faced daily. A software solution that would be one of a kind. In previous experience, Dave owned several construction companies himself, worked as a mechanical engineer, software engineer, and was a software consultant. He knew, if anyone could do it, it would be him. Dave worked for years on creating the foundation of the software we use today. In early 2011, it was ready to go live. We are proud to announce that we now have hundreds of builders and contractors across the US and Canada using TopBuilder. We consider ourselves so much more than another technology provider. We’re a partner and a collaboration tool, proven to increase your profits, effectiveness, and efficiency. What makes us unique Customer Service It’s important to our team to clearly explain to you how we provide exceptional customer service. Customer service that will continue to raise the industry standard. Below we will highlight a few of our key programs. Dedicated Support Manager Unlimited Training Unlimited Support Implementation Services Help Center Industry Consulting Implementations You’ll be glad to hear we complete our implementations within one month. We do this because we know the sooner you can complete the implementation, the sooner you’ll see results. Below we will highlight a few of our key implementation steps. Needs Analysis Project Plan Data Conversion Support Training Post-Installation Follow-Up Industry Focused CRM System The TopBuilder software is not just a basic program. Instead it's been designed from the ground up to reflect how companies operate. The features and functionality are based on actual user feedback, which means you get a CRM system that will actually help you grow your business - not get in the way. TopBuilder offers a CRM system that has been custom built to help real estate professionals, construction professionals, contractors, and home builders grow their business. The software includes features like construction oriented bid tracking and project management, which makes it easy to keep track of your construction projects and make sure they are on track. In addition, the software is also equipped with a powerful email marketing tool that allows you to easily create and send newsletters, announcements, and other marketing materials to your subscribers. With TopBuilder, you have everything you need to manage your construction business and grow your customer base. Our own key performance indicators are designed for managing customer relationships, not just generating leads. We take a consultative approach with our clients, working together to ensure their business goals become our software goals. TopBuilder is one of the only CRM systems on the market that has been custom built for the construction industry. Because it is such a unique industry, we have taken the time to understand how construction companies operate and what features they need. Our Founder: Dave Knowles founded TopBuilder Solutions in 2008 to focus on Sales, CRM, and Marketing solutions for Home Builders and Real Estate Sales Professionals. He has nearly 3 decades in commercial software and IT consulting services with a heavy focus on CRM and Marketing technologies. He was with Arthur Andersen/Andersen Consulting (now Accenture) for 7 years. Additionally, he spent 11 years at Compaq/Hewlett-Packard where he managed their global CRM project and was the youngest manager promoted into the IT organization. Dave won multiple awards for developing and managing at Compaq/HP’s e-commerce, CRM, and sales & marketing software. TopBuilder is quickly becoming the go-to tool for construction software. Services offered by TopBuilder specialize in helping contractors, construction companies, home builders, and real estate professionals build highly effective, data driven marketing campaigns. The tool was custom built with the construction industry in mind and offers a suite of features that are essential for success in today's market. One key upgrade feature is the ability to integrate with leading construction ERP, project management and accounting software, including spectrum accounting software. This allows for a seamless flow of information between the two systems, saving time and reducing errors. With TopBuilder, construction professionals can be confident that they are getting the most out of their software investment with new accounting software upgrades as they become available. It's great having a tool custom built for your industry, and the ability to integrate marketing, sales, and pre-construction is an added bonus. When it comes to finding new leads and keeping track of your sales pipeline, you need a CRM system that is easy to use and provides you with the ability to segment your leads. TopBuilder's CRM system makes it easy to keep track of your construction projects and sales pipeline. You can easily see which projects are in progress, which ones are complete, and which ones are at risk. The software also allows you to segment your leads by location, type of project, and other criteria. This allows you to focus your marketing efforts on the leads that are most likely to convert into sales.