Transcription Certification Institute was started by a group with over 15 years of experience as transcriptionists, QAs, and transcription company ownership . With all of their experience under belts, it is their intent to provide you with the experience you need in order to become a certified general transcriptionist. TCI has developed a complete course with everything from grammar, spelling, punctuation, using templates, use of MS Word and more! The course includes everything a transcription company requires from their certified transcriptionists. Additionally, it offers personal instruction, when necessary, to supplement online program.