ReleaseWire Connect

CRMnext, #1 commutable cloud CRM software releases advanced task management functionality to enable teams and users to manage their daily tasks and activities in an efficient and planned manner. It will allow managers to send reminders to team members regarding pending activities, which will show up on the user’s home page for following-up.

CRMnext, enhances its campaign management functionality on its commutable cloud CRM software to streamline marketing processes and execute high impact campaigns. The advanced campaign management functionality will allow customer facing teams to plan and create targeted, measurable and cost-effective campaigns with the help of dynamic email, SMS and print actions for generating high value leads. It will also empower teams to track responses on real-time to improve marketing effectiveness.

CRMnext, launches global business partnership program for its commutable cloud CRM software platform expanding its eco-system to service a larger number of customers. CRMnext’s global business partnership program will provide partners with sales and training enablement to help them deliver high impact CRM software solutions to their customers and create a sustainable business model around CRMnext’s offerings. Its existing partners include global system integrators like Tata Consultancy Services, Wipro, IBM, 3i Infotecch, Polaris etc. In addition they have a large number of local partners in the Asia-pacific, Southeast Asia, Middle-east and Africa region.

CRMnext, introduces alert management functionality on its commutable cloud CRM software to efficiently manage sales leads. It will ensure that all leads are followed up on a timely basis and customer facing teams are prompted to collect important information while interacting with a customer. It will also enable a guided selling process for sales representatives, ensuring compliance and effective execution of sales strategies.

CRMnext, #1 commutable cloud CRM software, supports quality education for underprivileged kids with its bright scholar program aimed to achieve social equality by improving education for kids who belong to the economically backward areas of the country. Through Nimayaa Foundation, CRMnext helps kids stay in school and provides them with the best quality education with yearly grants. CRMnext believes that every child is uniquely gifted and there shouldn’t be any factor that stops them from being the future stars.

CRMnext releases advanced escalation management functionality on its commutable cloud CRM software platform for service requests and lead management. It will enable customer facing teams to meet their commitments to the customers and build long-term relations with them. It will allow organizations to maintain internal and external SLAs as a best practice to raise alerts in advance for any possible breach of SLAs. The smart escalation management tool, will ensure that no lead goes unaddressed, thereby improving sales productivity.

CRMnext # 1 commutable cloud CRM software, releases advanced widget control functionality to provide a single screen for displaying information from multiple external systems on real-time basis. It can also be used to ensure that valid security answers residing in an external system, are provided by customers before allowing access to view or edit information related to existing records. It will also allow to create quick search functionality for any information and make it available on a desired page or layout in the system.

CRMnext, #1 private cloud CRM software, helps to provide large organizations with a comprehensive 3600 view to help maximize cross sell potential and deliver amazing customer experience at all touch-points. The high impact CRM software will enable organizations to avoid hopping between multiple systems to capture customer information, by empowering them to view customer details on a single user-interface. It will also enable organizations to maximize the customer lifecycle value by providing a comprehensive view of the customer including its profile, product holdings, offers, opportunities, service requests etc. on a single screen.

CRMnext, releases advanced competition management functionality to help businesses gain advantage against competitors and create winning strategies. It will ensure increased user adoption and productivity by enabling customer facing teams to easily capture and track all important details pertaining to competitors through a single interface.

CRMnext, #1 commutable cloud CRM software, releases advanced contract management functionality to simplify contract management by facilitating availability of contract details on a single click based on roles and permissions of the users. It will ensure increased user adoption and productivity by enabling teams to easily access all important details pertaining to contracts and entitlements through a single interface.