
Earlier, clients used to outsource their non-core operations such as HR, finance, CRM, etc. to BPO providers such as Infosys, Wipro, and Cognizant. Later, clients were looking to cut down on costs on existing operations and bring about business improvement. They started outsourcing some parts of their core business operations. Outsourcing companies started offering business process services (BPS) to clients. Analytics, knowledge process outsourcing, data reporting and maintenance, research, etc. come under the umbrella of BPS. A business process outsourcing (BPO) provider performs a process or a part of a process on behalf of another organization. This is done to save costs or increase productivity. Business process services (BPS) providers manage and execute all business operations. According to a white paper published by Cognizant, BPS is a mix of people, processes, and technology and not just the systems carrying out the processes. Finance and accounting business process services are a part of BPS solutions. They offer solutions in the areas of procure-to-pay and order-to-cash. They back office delays and missed opportunities in activities related to finance and accounting in order to deliver maximum business value. The finance and accounting business process service market includes services related to margin growth, working capital management, proactive risk, and regulatory compliance.